Managed Services

ON-SITE AND OFF-SITE DATABASE AND APPLICATION SERVICES

Expanding Your Capabilities for Higher ROI
Senryo’s Managed Services provides outsourced operations of your database and applications, so you can extend your capabilities without adding staff or infrastructure. Our Managed Services include database and application administration, maintenance, updates and support, offering high availability and scalability. Your team can focus on core business activities instead of routine administration to give you increased productivity, reduced operational costs and higher ROI.

The Senryo Managed Services team provides on-site and off-site services for databases and Oracle’s E-Business Suite (EBS), Oracle Business Intelligence (OBIA/OBIEE), and Hyperion applications. Our full array of services includes:

  • Architecture and Design
  • Strategic Infrastructure Planning
  • Upgrade Services
  • Development Services
  • Performance Tuning
  • Database/Application Health Check
  • Critical Patch Updates – SLA Driven
  • Oracle Exadata – data warehousing and online transaction processing (OLTP) applications
  • Oracle Exalytics – optimized business intelligence platform with advanced visualization

Methodology
We use Senryo Maintenance and Reporting Track (SMaRT), a proven process to monitor and manage services, and provide performance and quality reporting. Our SMaRT methodology is based on the M4 framework, which includes four key steps: Measure, Monitor, Manage and Maintain.